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title: Terms & Agreement
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# Terms & Agreement
Welcome to **Kate Hanson Co** (“Company,” “we,” “us,” or “our”). By purchasing, enrolling in or using any of our services, you agree to be bound by the terms outlined below. If you do not agree, please do not use our services.
## 1. Introduction
This Terms & Agreement governs your use of all services provided by **Kate Hanson Co.**, including but not limited to **coaching services, digital products, courses, memberships, and live events**. By purchasing or accessing any of our services, you agree to these terms.
Our services include **life and business coaching** and are not a substitute for medical, financial, or legal advice. Coaching may address **personal projects, business strategy, mindset, and overall well-being**.
## 2. General Terms (Applies to All Services)
### 2.1 Payment & Billing
- All payments must be made in full before accessing our services unless otherwise agreed upon.Payments are processed via **Stripe, PayPal, Credit Card, or other approved methods**.
- Subscription-based services renew automatically unless canceled before the renewal date.
- **Late Payments:** If a payment fails, you have **5 business days** to make the payment. After this period, Kate Hanson Co. reserves the right to charge a **reasonable late fee in accordance with Canadian law**.
- If a payment remains outstanding beyond **30 days**, access to services may be suspended.
- **Chargebacks & Collections:** Chargebacks are not permitted. Clients are responsible for all collection fees, legal fees, and costs incurred in recouping overdue payments.
### 2.2 Refunds & Cancellations
- **1:1 Coaching & Consulting:** No refunds once sessions have been scheduled. Rescheduling requires at least **24 hours’ notice**; otherwise, the session is forfeited.
- **Group Programs & Memberships:** No refunds after the start date.
- **Digital Products & Courses:** Due to the nature of digital content, all sales are final.
- **Live Events & Workshops:** No refunds
### 2.3 Client Responsibilities
- Clients must be **committed, punctual, and engaged** in their coaching process.
- The Company makes no guarantees about results—**success depends on client implementation**.
### 2.4 Coaching Methodology
- Our coaching approach includes:
✅ Mindset & Business Coaching
✅ Performance Coaching
✅ True Vue Mastery
✅ Meditation & Self-Development Practices
Clients **must be open-minded** and understand that coaching results vary.
### 2.5 Confidentiality
- Both parties agree to keep all discussions and coaching materials strictly confidential.
- The Company may share confidential information with contractors or representatives **only for service fulfillment**.
### 2.6 Limitation of Liability
- The Company is not liable for any **direct, indirect, or consequential damages** from using our services.
- Coaching is **not therapy or medical advice**; clients are responsible for seeking professional support if needed.
## 3. Service-Specific Terms
### 3.1 Coaching Services (1:1 & Group)
- **8 Private Calls** up to **60 minutes** each.
- **Private Direct Message Access** (Monday-Thursday) for voice and text support.
- If the client is **more than 10 minutes late**, the session is forfeited.
### 3.2 Digital Courses & Products
- Lifetime access applies to the **product’s lifetime, not the client’s**.
- Content may not be **shared, resold or redistributed**.
### 3.3 Memberships & Subscriptions
- Subscriptions **renew automatically** unless canceled.
- No refunds for **unused time after cancellation**.
### 3.4 Live Events & Workshops
- Tickets are **non-transferable** unless approved by the Company.
- The Company reserves the right to **reschedule or cancel** events if necessary.
## 4. Jurisdiction & Dispute Resolution
- This agreement is governed by the laws of **Winnipeg, Manitoba, Canada**.
- Any disputes will be resolved in **Manitoba courts**.
- International clients agree to **Manitoba jurisdiction** when purchasing services.
## 5. Global Sales Policy
Since we serve clients worldwide:
- **Clients are responsible** for complying with their local laws.
- **Taxes & Fees:** Any additional international taxes, duties, or fees are the client’s responsibility.
## 6. Disclaimers & Warranties
- The Company makes **no guarantees** about financial, business, or personal results.
- Any testimonials or case studies represent past experiences and **do not promise future outcomes**.
- The Company may **recommend third-party services**, but we are **not responsible** for their performance.
## 7. Force Majeure (Uncontrollable Events)
The Company is **not liable** for service interruptions caused by:
- **Acts of nature (e.g., natural disasters, pandemics)**
- **War, terrorism, or civil unrest**
- **Airport closures or travel restrictions**
- **Supplier or vendor failures**
## 8. Indemnification
Clients **agree to indemnify and hold Kate Hanson Co. harmless** from any claims, losses, or legal disputes resulting from their participation in our services.
## 9. Non-Disparagement
Clients agree **not to make negative or defamatory statements** about the Company, its employees, or programs.
The Company also agrees **not to disparage clients publicly**.
## 10. Changes to Terms
We reserve the right to update these terms at any time.The latest version will always be available at this url page.
## 11. Agreement & Acceptance
By purchasing or using our services, you acknowledge that you have read, understood, and agreed to these terms.
📩 For questions, contact us at info**@kate-hanson.co.**
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